Download the 9 Email Templates for Working with Clients
We wrote them, all you have to do is to send them.
If you already landed a freelance client, the hard part’s behind you. You learned web design or web development – or maybe even WordPress development or Ruby on Rails – and impressed your potential clients enough to get hired.
Way to go! You’ve got reason to be proud, but now it’s time to get to work. Even though you have mad tech skills, you might be surprised by some situations that most freelancers face. It’s not just about getting the client and building the site. It’s also about negotiating deadlines, communicating on the daily, saying “no,” and other potentially sticky topics.
But don’t worry. It’s nothing a diplomatic email can’t handle. There are a lot of ways to say “I’m not going to meet the deadline,” and the more you tactful you can be, the smoother your client relationships will go. And luckily, a lot of what you encounter on a daily basis will feel like it’s on repeat. You don’t need to pull your hair out every time your project starts to get out of scope, you just need one prudent email to send out every time the situation rolls around. That’s where this guide comes in.
Instead of spending hours each week panicking about tricky client situations, or wondering if you’re cut out for freelancing, use these 9 email templates to handle your freelance dilemmas almost as fast as you can say “I got this.”
With this guide, you’ll know exactly what to say to every time you need to:
- follow up after you’ve made an offer
- turn down work you can’t do
- ask for feedback
- get repeat customers
- make sure you’re paid!
and much more…
For example, here’s the template you can use for awkward re-scheduling situations:
Hi [CLIENT’S NAME]. I want to let you know that I’ve come down with a bad case of the flu. But, thankfully, I’m already on the road to recovery.
If it’s alright with you, the new menus will be ready on Friday instead of Thursday. Then the project should be back on schedule again.
I appreciate your understanding and hope you’ll be in touch if you have any questions at all.
All you have to do is a copy, paste and update the details of the emails in the guide. And then you can get back to earning money with all that fabulous freelancing of yours!
Kelli worked in international logistics and then freelanced for years as a corporate language trainer and translator before following her passion and making a career change into tech - in her mid-40's!
She was both one of the first Skillcrush students and one of the first Skillcrush team members, starting as our customer support manager and now serving as our Operations (aka HR) Manager, a writer for our blog, and a career counselor.
Kelli is a Texan living in Finland who loves tech, podcasts, Corgis, emoji, gifs, and, most of all, practicing for and going to catalan style line dancing events all around Europe.